What makes us different
Alana has had the unique opportunity to train not only in Private Practice but work alongside an experienced Practice Owner business coach. This makes her skillset top notch and pairs well with Practice Owners looking to knock out high level tasks and delegate responsibilities.
Coaching is an amazing way to grow but…
implementing new procedures is time consuming!
it’s a collaboration!
What we do is more than your average virtual assistant service.
☎️Organize, Automate & Manage your Intake Process
👏Set up seamless onboarding
📑Organize training documents
⚙️Set up operations & procedures
🤳Minimize overwhelming messages and questions in your inbox
A quick snapshot of how Alana supports Practice Owners as their personal VA and consultant:
Who do we work well with?
Solo Practice Owners looking to refine their internal operations and systems
Solo Practice Owners looking to get their ducks in a row and create an awesome onboarding process to set themselves up for success before making their first (or second!) hire.
Group Practice Owners who’ve been doing this awhile, looking to tackle their onboarding process and/or focus on a problem area of their Practice.
Other projects are always up for discussion but we might have a stellar referral to share for other niche areas outside of our scope! Schedule a free consultation call to get started.
What does working with Alana look like?
Step 1: Free Consultation
Contact Alana to schedule a free consultation. During the call you can expect to discuss business goals, operational needs and decide if you’re a good fit for each other. Any questions regarding timing, scheduling and fees can be covered in this call as well.
Step 2: Business Proposal
If you’re a good fit and Alana feels her services can be an asset to your practice, we will send a formal proposal outlining services to be provided. Broken down by specific areas she can offer support in, what to expect during the onboarding process, transparent fees and billing so you never receive a surprise bill for VA services! If you’re ready to move forward, we will settle on a preferred start date and help you assemble what Alana needs to ensure a smooth onboarding (it’s literally what we do!)
Step 3: Onboarding & Ongoing Services
Once we’ve agreed on a start date, we recommend meeting regularly (weekly or bi-weekly) for 30-60 minutes during the initial 90 days. Regular check-ins helps with accountability and builds rapport for the virtual working relationship.
FAQs
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Due to the nature of work being contracted, we do not offer refunds. During client onboarding we will go over these details. It’s also highly encouraged to take advantage of a free 15 minute consultation before booking to ensure services meet your Practice needs.
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It’s always best to contact Alana via email. alana@seamlesspracticesolutions.com It’s our commitment to reply to clients within one business day.
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For ongoing services, payment is due 15 days following the date of invoice.
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Zelle, venmo, all major credit cards and direct bank account transfers. We do our best to work with your preferred method of payment
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Ending services is never easy and we understand how difficult transitions can be. It’s not personal, it’s business! We respectfully ask for 4 weeks notice when ending ongoing services. This provides time to facilitate a smooth transition, wrap up or hand over active projects and ensure all assets and passwords are sent to the appropriate person. We are always happy to support with training (if necessary) to avoid disruption in your operations.
Please notify formally by email when concluding services to document our end date.